Cancellation & Refund Policy

This policy covers paid Smaranly Pro subscriptions. It sits alongside our Terms of Use and Privacy Policy. What Free and Pro include is set out on the Pricing page.

1. On the Free plan

The study core is free and nothing is charged until you upgrade to Pro. On the Free plan no payment details are collected, so there is nothing to cancel and nothing to refund.

2. Cancelling Pro

You can cancel Pro at any time from Settings → Plan. Cancellation takes effect at the end of the billing period you have already paid for: you keep every Pro feature until then, and nothing renews after. Because you keep what you paid for, there are no partial-period refunds for unused time in a period that has already started.

3. Duplicate or erroneous charges

If you were charged twice for the same period, or charged when you should not have been, write to sanket@smaranly.com within 7 days of the charge with the email address you paid with and the receipt or payment reference from the payments provider. A confirmed duplicate or erroneous charge is refunded in full.

4. How refunds are paid

Refunds go back to the original payment method through the payments provider (Razorpay), within its own timelines; how quickly the amount shows depends on your bank or card issuer. We do not pay refunds to a different account or method.

5. Contact

Questions about cancellation or refunds: sanket@smaranly.com.

Version: draft, pending owner review.